jiji5 is committed to protecting your personal data. This Privacy Policy explains what information we collect from players on the jiji5 platform, how we use it, who we share it with, and the rights you have over your own data.
Six principles that guide how jiji5 handles your personal data
All data transmitted between your device and jiji5 is protected by industry-standard SSL encryption. Your login credentials and payment details are never sent in plain text.
jiji5 does not sell, rent, or trade your personal information to any third party for marketing purposes — ever. Your data is used solely to operate and improve our platform.
Filipino players have the right to access, correct, and request deletion of their personal data held by jiji5 at any time by contacting [email protected].
jiji5 collects only the personal data necessary to provide our services, verify identity, process payments, and comply with applicable Philippine gaming regulations.
We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy or as required by law. Account closure data is retained for the legally required period.
jiji5's data practices comply with applicable Philippine data protection laws. We cooperate fully with PAGCOR and other authorized Philippine regulatory bodies as required.
This Privacy Policy ("Policy") applies to all personal data collected by jiji5 ("we," "us," or "our") through the jiji5.app website and any related mobile applications, APIs, or services (collectively, the "Platform"). By registering an account or using the Platform, you ("Player" or "you") acknowledge that you have read and understood this Policy.
This Policy should be read alongside our Terms & Conditions. Defined terms used but not defined in this Policy carry the meanings given to them in the Terms & Conditions.
jiji5 collects personal data in the following categories:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, selfie/photo for KYC | Registration & KYC verification |
| Contact Data | Email address, mobile number, city/region (e.g., Manila, Cebu, Davao) | Registration & account updates |
| Financial Data | GCash number, Maya/PayMaya account, bank name (BDO, BPI, Metrobank), transaction history | Deposits, withdrawals, KYC |
| Technical Data | IP address, device type, browser, operating system, session data | Automatically on Platform use |
| Usage Data | Games played, wagers placed, session duration, bonus usage | Automatically during gameplay |
| Communications Data | Support chat logs, email correspondence, feedback submitted | When you contact jiji5 |
Data You Provide Voluntarily. When you register a jiji5 account, complete KYC verification, make a deposit, or contact our support team, you actively provide personal data to us. Providing accurate data is a condition of using the Platform.
Data Collected Automatically. When you access jiji5, our servers automatically log technical and usage data. This data is used for Platform security, fraud prevention, and service improvement — not for individual profiling or third-party marketing.
jiji5 uses your personal data for the following purposes:
jiji5 processes your personal data on the following legal grounds:
jiji5 does not sell your personal data. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:
All third parties with whom jiji5 shares personal data are required to implement appropriate data protection measures consistent with this Policy and applicable Philippine law.
jiji5 uses cookies and similar tracking technologies to operate the Platform, maintain your login session, remember your preferences, and analyse Platform usage. The following types of cookies are used:
You may adjust cookie preferences through your browser settings. Disabling essential cookies may prevent access to some Platform features.
jiji5 retains your personal data for as long as your account remains active or as necessary to provide our services. Following account closure, we retain certain data for a minimum of five (5) years, or such longer period as required by applicable Philippine law, including anti-money laundering and gaming regulatory requirements. After the retention period expires, personal data is securely deleted or anonymized.
As a jiji5 player, you have the following rights with respect to your personal data:
To exercise any of these rights, please contact us at [email protected]. We will respond within thirty (30) days of receiving a valid request. We may need to verify your identity before processing any request.
jiji5 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include 256-bit SSL encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorized personnel only, and regular security assessments of our Platform infrastructure.
While jiji5 takes data security seriously, no method of transmission over the internet is 100% secure. You are responsible for keeping your jiji5 login credentials confidential and for notifying us immediately of any suspected unauthorized access to your account.
The jiji5 Platform is strictly intended for individuals aged 21 years and older, consistent with PAGCOR's requirements for online gaming in the Philippines. jiji5 does not knowingly collect personal data from individuals under 21 years of age. If we become aware that a minor has registered an account, we will immediately suspend the account, delete associated personal data to the extent legally permissible, and report the incident to the appropriate regulatory authority.
jiji5 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. Material changes will be communicated to registered players by email and/or by a prominent notice on the Platform prior to the change taking effect. The effective date at the top of this Policy will be updated accordingly. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the changes.
If you have questions, concerns, or requests relating to this Privacy Policy or jiji5's data practices, please contact our Data Privacy team at: [email protected]. Our support team is available 24/7 and staffed by Filipino agents who can assist you in English.
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